Privacy Policy

Effective date: 18 March 2026

This Privacy Policy explains how Kinova (“we”, “us”) collects, uses, and shares personal data when you visit our website. We are based in Thailand and we take data protection seriously. This document is intended to reflect common obligations under Thailand’s PDPA (Personal Data Protection Act) and other applicable privacy laws.

1) Who we are

Kinova
11/6 Patthana Chonabot 3 Rd, Lat Krabang, Bangkok 10520, Thailand
Email: hello@kinova.group

2) Personal data we collect

Depending on how you interact with the site, we may collect the following categories of personal data:

• Contact form data: when you submit the contact form, we collect your name, email, subject, and message.
• Analytics data: if you accept analytics cookies, we collect usage and device-related information via Google Analytics 4, such as pages viewed, approximate location, device identifiers, and IP address (as processed by Google).
• Website embedding data: our site includes Google Maps and Google Fonts. These providers may receive usage and device/IP information when their content is loaded.

3) How we use personal data

• To respond to inquiries submitted through the contact form.
• To understand and improve the website (analytics), subject to your consent where required.

4) Legal basis (PDPA / applicable law)

We process personal data for legitimate business purposes and in accordance with applicable privacy laws. In practice:

• Contact form: we process your information to handle and respond to your inquiry.
• Analytics (GA4): we use cookies/trackers for analytics subject to consent where required. If you reject analytics cookies, GA4 is not loaded.

5) Cookies and tracking

Our site uses cookies/technologies for analytics (Google Analytics 4) when you accept them. Learn more in our Cookie Policy.

6) Who we share personal data with

We use the following service providers to operate and improve our website:

• Formspree (contact form processing).
• Google (Google Analytics 4, Google Maps, Google Fonts).
• Vercel (website hosting/CDN and related infrastructure).

These providers may act as processors and/or independent controllers depending on the service. Where required, we enter into appropriate arrangements with processors.

7) International data transfers

Because we use global service providers, your personal data may be transferred to and processed in countries outside Thailand. For example, website hosting and supporting infrastructure may be handled by providers operating in Singapore and elsewhere. Google may also process data in other jurisdictions. Where applicable, we implement safeguards intended to protect your data.

8) Data retention

We retain personal data only for as long as necessary for the purposes described in this policy. Contact form submissions are retained for as long as necessary to handle your inquiry. Analytics data retention is controlled by Google’s analytics settings and applicable policies.

9) Your rights

Where required by applicable law (including Thailand’s PDPA), you may have rights such as requesting access, correction, erasure, and withdrawing consent. To make a request, please contact us using the email address below and include sufficient details to identify your request.

Email: hello@kinova.group

10) Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, or alteration. No method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

11) Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above indicates when the policy was last updated.

12) Contact

For privacy questions or requests, contact us at hello@kinova.group.